Frequently Asked Question

Chrome has introduced several new “security” features that make it more difficult to run the flash operator panel in current versions of Chrome. Moving to the newer phone system necessitated updating several versions of the software which requires a work around to function in Chrome.


Adobe Flash is being discontinued in 2020, Google has decided to start enacting restrictions on Flash usage NOW that require additional steps in order to use web pages that require flash such as the Flash Operator Panel. In the future (hopefully soon) the Operator Panel software will be updated to function without the need for flash.


Step 1: This step should only be required once.

• In chrome go to the address https://phonesystem.churchinitiative.org/fop2/index.html .
  
• In the address bar there will be a padlock icon on the left (see image). Click on the padlock icon and then click on the “Site Settings” gear icon at the bottom.
  

https://phonesystem.churchinitiative.org/fop2/index.html

• The Settings page will open in a new tab, find the entry for “Flash”. From the drop down to the right change from “Ask (Default)” to “Allow”.
  

• Go back to the tab with Flash Operator Panel and Reload the page (Command+R)
  

Step 2: This step is required everytime the page is reloaded.

• In the right hand side of the address bar there will be a puzzle piece icon with a red x next to it. Click on the icon to reveal the following window.
  
• Click on the link “Run Flash this time”
  
• The page should now load as expected.
  

The Login username is your extension and the password shared via your supervisor for the phone system’s web portal. If you don’t have the password contact me via chat or email (John Kelley), Natasha and Cheryl also have access to the list.